I purchased Spinner Chief 4 nine days ago. I tried to use the web version but it too confusing and videos don't cover how to use it.
I tried to download to my PC but it will not allow me to complete the process without the serial number.
I have sent numerous emails, they asked what email I used when I purchased it and have not heard back.
There are now 9 nine days of my subscription gone, not being able to use the program.
I wish we could get this sorted out so I can continue to work on my sites. I all fairness, they should restart my subscription the day that they send me the serial number.
Very Poor customer service.
Donna Gimbut
dmgimbut 
dmgimbut